Introduction: This privacy policy outlines how Eagle Car Rentals utilizes and safeguards any information you provide when using this website.
Eagle Car Rentals is dedicated to ensuring the protection of your privacy. If we request you to provide specific information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.
We may modify this policy from time to time by updating this page. Please check this page periodically to ensure that you are satisfied with any changes. This policy is effective from 31st July 2020.
Information we collect: We may collect the following information:
- Name and job title
- Contact information, including email address
- Demographic information such as postcode, preferences, and interests
- Other information relevant to customer surveys and/or offers
Additionally, in conjunction with any protected information or other data you choose to submit, we collect certain information when you visit or interact with our services (“usage information”). This may include your browser type, the URL that referred you to our services, the areas within our services that you visit, and the time of day, among other details. We also collect your device identifier, a number automatically assigned to your device when accessing the services. In case of bookings via the call center, Eagle Car Rentals may record calls for quality and training purposes.
As you navigate our services, tracking information is collected, including geographic areas. During rides, the driver’s mobile phone will transmit your GPS coordinates to our servers. Most GPS-enabled mobile devices can determine one’s location within 50 feet. When using our mobile applications, the app may automatically collect and store mobile device information, such as your preferred language, country site, device manufacturer, model, operating system, type of mobile internet browsers, geolocation, and interaction data.
Data from SMS/text messages may be collected upon receiving device permissions for purposes like issuing and receiving one-time passwords, device verification, and automatically filling verification details during financial transactions, either through us or a third-party service provider. We do not share or transfer SMS/text message data to any third party other than as provided under this privacy policy.
We collect this information to understand your needs and provide you with better services, including:
- Internal record keeping.
- Improving our products and services.
- Sending promotional emails about new products, special offers, or other information we think you may find interesting.
- Contacting you for market research purposes.
Security: We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures.
How we use cookies: A cookie is a small file placed on your computer’s hard drive, requesting permission. Once accepted, the file helps analyze web traffic or notifies you when visiting a particular site. Cookies allow web applications to respond to you as an individual, tailoring operations to your needs. We use traffic log cookies for statistical analysis purposes, and the data is removed after analysis.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer, though this may limit the full use of the website.
Links to other websites: Our website may contain links to other websites of interest. Once you leave our site through these links, please note that we have no control over the other website. We cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy statement.
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. Your personal information may be used to send promotional information about third parties only if you express a wish for this to happen.
Contacting Us: For any questions regarding this privacy policy, you may contact us using the information on the Contact Us page.